In this time globalization in a tough competition customer model has gain a great importance. With the growing intensity of the competition, the market has become something where each and every action of the company affects the size of its customer base. Moreover, the complexities have grown so much that most of the time, it is impossible for one to anticipate what he might in need of. In other words, depending on the situation training might be the only way to get out of some problems, and with a proper training model that suits the conditions, like corporate university model, faculty model, matrix model, customer model, etc we can overcome a lot of the issues.