Probably people think that good news messages are easy to deliver as these messages have a positive impact on the readers. In business communication, delivering messages possesses enough importance as it has a direct impact on business relations. No matter, whether the message is good, bad, or neutral, it should be delivered properly in a complete formal structure and professional language.
As the name suggests, good news messages carry positive news and by the nature, they have a positive impact on a relationship. There are different types of good news messages and before sending good news messages, having sufficient knowledge about ways, forms and effects of the good news message can be really helpful. Below is a little introduction about good news messages and following the track, forms of good news messages are also included.
A Good News Message is a message, which contains positive news and receives an efficient response from the reader. Commonly, delivering these messages is very convenient because they contain objectives that offer comfort to a reader and leave a pleasant thought.
While on the other hand, writing good news messages is also not a hard task, as it informs the reader about beneficial information. To enhance the beauty of these messages, writing effective professional language along with decent words and formal structure are basic things that we need to know.
Usually, Good News Messages are prepared by the direct approach, which is also called a good-news plan or CBO (Communication-by-Objectives) approach. Actually, these messages should let the reader feel good and understand, what the reader has offered deserves such a pretty message.
In short, when delivering a good news message, the writer should possess a positive tone and write as positive words as possible. It may ruin the taste of the message when writing it carelessly and choosing inappropriate words as well as it may have less impact on the reader.
Whether the message is being delivered in writing or orally, it should contain a positive tone with a combination of natural thought. Avoid sending mixed messages or using extra sentences that may bore the reader. Writing it summarized, to the point, and clean will be of much benefit.
Don’t forget to consider the below things before sending a good news message. Considering these factors will help to be specific, to the point, and includes relative effectiveness in the messages.
Types of Good News Messages
There are multiple types of Good News Messages that include Thank You Messages, Congratulation Messages, Recommendation Messages, Inquiries, and Goodwill Messages. For keeping better impact, a message should be written according to its form.
Further, each form contains various symbols and signs. Necessary information and the importance of forms of good news messages are provided below to clear the perception of forms.
1. Thank You Messages
In these types of good news messages, a message should be written in the form of a Thank-You because it is sure to receive a positive response as well as it is good for strengthening relationships.
Follow the structure and let the receiver feel important, as:
- Start with a good news
- Give additional information regarding what the receiver did that you are appreciating
- End with such compliments that leave an impact on the receiver
2. Congratulatory Messages
Let the thing happen which is unexpected. Commonly, Congratulation Messages make a quick impression on the reader and create goodwill. The reader may not be sure to receive congrats, so this will surely earn extra points.
Follow the track:
- Offer Congrats for a particular achievement
- Show your sincerity by providing a few details
- Make an impact on the receiver with a good end
3. Recommendation Messages
These types of good news messages should be written with a good news strategy. Starting with an excellent introduction and ending with effective words might be enough to achieve a target.
Below way would be great to follow:
- Introduce the candidate/job or its benefit
- Mention facts related to the position
- Offer to provide additional information and close the message
4. Inquiries Messages
The main aim of these types of good news messages is to ask information for about specific services or products. Begin with the below way to get positive answers.
- Clearly describe the request at the beginning
- To get a positive response, do include sufficient details
- Close after providing the required details
5. Goodwill Messages
The actual purpose of writing a goodwill message is to form an excellent personal relationship with the reader and the reader should feel the importance of this message. The goodwill message requires to be written according to professional way.
There are several objects in which it is good to deliver a goodwill message such as:
- Encouraging the receiver to keep doing good work
- To appreciate the efforts of an employee
- Thanking supplier for receiving special services
- For having long-term support and a productive relationship
- For saying thanks to the speaker
- For accepting donations sent by the writer
To a business enthusiast, having enough knowledge about good news messages possesses huge importance, because delivering a good news message according to appropriate way may build an effective relationship with the reader.
Things to be Consider before Sending Good News Messages
First of all, it is really important to know your audience. It allows you to choose the right way, style, and format of writing. As per the basis of the audience, three things should be considered, which are as below:
- Profession
- Education
- Age
Not just the above factors should be considered, but also thinking about other objectives is also important, such as having a good form of writing, being sincere, writing everything in detail and easy to understand, not crossing the limits, putting satisfactory compliments, and offering exactly what is promised. Avoid using informal words and promising more than limits, may ruin the message or will make it ineffective.
Hello everyone! This is Richard Daniels, a full-time passionate researcher & blogger. He holds a Ph.D. degree in Economics. He loves to write about economics, e-commerce, and business-related topics for students to assist them in their studies. That's the sole purpose of Business Study Notes.
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