Managing Emotions in Business and Emotional Intelligence: On many occasions, we are faced with difficult situations that we cannot control and that can affect us negatively if we do not know how to react. This requires that we learn to develop our emotional intelligence, understanding how to regulate our emotional response to the outside.
Managing Emotions and Emotional Intelligence
Developing our emotional intelligence will be very important if we want to learn how to handle our emotions in the face of certain stimuli or situations beyond our control. The emotional intelligence allows identify, understand and manage emotions correctly, recognizing not only what but why feel sorry.
Identifying emotions and being able to understand how they can affect our thoughts and behavior is the first step that will open us to the possibility of manipulating these emotions , adapting them to each situation, making us more flexible to the many changes that we can face in our lives and more likely to be happy.
Manipulate or Feel Emotions?
When we talk about manipulating emotions, we are not referring in any way to trying to force them to be something other than what they are, it is not to deceive ourselves or even to betray or repress us.
What it is about is to redirect them when they are negative and can cause us harm, seeking to adapt them to obtain from them always something positive, in reality what we must change would be the behavior that derives from that emotion.
Techniques for Handling Emotions
- Identify the Situation
If it is possible for you to realize when a particular situation or person may be harmful to you or may cause you emotional distress, STOP!
- Change the Situation
If you cannot walk away then try to change the damaging situation, seeking to avoid it.
- Change yourself
Many times we cannot change the exterior but our perception of what happens. If we learn to see many angles of a situation we can choose the most positive way to interpret it but at least try to see your own aptitude in front of it in a more positive light.
- Manage your Answer
Often the response of your environment to a shared situation depends on your emotional response, which can make it worse or better. Avoid following your impulses without thinking. It uses relaxation and distraction techniques.
Tips to Develop your Emotional Intelligence
- Enough sleep
- Do exercises
- Keep family relationships and friends
- Have confidence in yourself
- Always concentrate on your strengths
- Focus on the situation you face
- Think before you act
- Divide in your free time
Importance of Body Language
As human beings we have the ability to communicate constantly, even without uttering a word we can convey what we think and feel. This is very important since the body language is a means of communication and it reflects the identity of each person. The body language shows the gestural capacity composed by the body and the mind. While your ideas convey them through your word, it expresses your well-being or discomfort. Some of the most common body languages are:
Smiles: nothing better than a natural smile.
Walking: A person’s way of walking says a lot. Being upright and holding your head up shows confidence and security.
Safety: to show a person safe through this language, it is best to avoid, when you speak, to take your hand to your mouth, touch your nose.
Look: It is important to look into the other person’s eyes, maintain direct eye contact, and show interest in the conversation.
Posture of the body: A good posture, like sitting upright, represents character and conviction.
However, although there are many studies on body language, it is important to understand that it is not possible to analyze in a scientific way what each gesture means. This important aspect must be worked on in order to adequately convey the message that we want to communicate.